Mozilla’s call for a new vision of email
July 30th, 2007 at 4:37 pm (9 months, 2 weeks ago) by Katie Capps Parlante under Chandler Project, Community, Product DesignMitchell Baker started a conversation about the future of email at Mozilla, looking for people to participate in “a new vision of mail”. OSAF should be engaging in this conversation, looking for ways to collaborate with Mozilla.
We’ve been looking at email as an important part of the Chandler project. Our approach has been to design applications around user problems and goals, in particular for informal groups working together. Our starting point was the observation that people use their Inbox as their task list. Another observation: calendaring is fundamental to task management; integration of messaging with calendaring makes a lot of sense with user workflows. We think that people will benefit from integrating email, tasks, calendar, contacts and other related information in one application, instead of having to do the work of patching together information across software tools, protocols and data formats. We’ve observed people collaborating on shared problems with email; we think there are huge gains to be made by converging personal communication and group collaboration. Email protocols are not the only route for communication; social networking and other messaging paradigms are other important areas to explore.
The Chandler team is currently working on a Preview release expected by the end of August: a usable version of the desktop application, rich web application, and server. We’ll also launch our free hosted service, Chandler Hub (an instance of Chandler Server).
Chandler Desktop will not be a full email client in the Preview release, but great email support is important to our full vision. Our research shows that many people sit in their email client all day as they try and manage their personal information and work on projects with others. Chandler uses email protocols for “sharing” items (calendar events, notes, tasks). It also has enough basic email functionality to allow users to get email into Chandler to manage a task list and calendar, but as a complement to an email client. Filling out Chandler to be a full email client is one of our options for a 1.0 release.
If you want more information about Chandler ideas, you can read the latest draft of our vision document or explore our wiki. A user guide and screencasts will be showing up as well. You can also experience Chandler in action by downloading the desktop, server, and/or creating a free account on Chandler Hub. Even though we haven’t released Preview yet, the recent desktop checkpoints are usable (modulo a few bugs) as is the previous release of the server (it doesn’t have the full Preview feature set). We use it internally to share group task lists and manage an office calendar.
The Chandler team is focused on getting our Preview release out, so we’re pretty busy through August. We anticipate getting interesting feedback from Preview and we’re going to let that guide our next steps.
I’m not yet sure where a collaboration with Mozilla would lead or what it would mean, but I think we’re looking at a similar problem space and it makes sense to see if we can forge a common path and combine resources. We offer a perspective on the problem, a server and a desktop application, and a team of people who are excited about doing creative things with personal information management (including email). Once we have Preview out, I intend for OSAF to participate actively in the conversation about email futures.
